Vacation Rescheduling, 2021

DEADLINE for all changes = Sunday midnight before the week of delivery,
If you miss the deadline to place a hold, please ask someone to pick up your produce for you.  Make sure they know what to do.  Give them the info sheet for your location so they have the site address, host phone, and instructions.

The primary member for your share can enter vacation holds.  
Please coordinate among yourselves.  I can add a second admin but you will have to send me their name, email address and phone.

– You can reschedule up to three deliveries.
– Replacement dates must fall within our May-October season.
– No rescheduling for Extension and Storage shares (these shares are only one delivery each).

The processes to reschedule a delivery (to a different date) and cancel a delivery (without replacement) are separate.

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A. How to reschedule a CSA delivery to a different date

1. Sign into your dashboard at tipiproduce.csaware.com/accounts/login.jsp

2. You will see your delivery calendar.  Click on the date you want to place on hold (June 3 in the example below).


3. You will be offered a new window, with a ‘Reschedule Single Delivery” box.  Click on the date after “New Date” (2021-06-03 in the screenshot).  A calendar will appear.  Choose the date you want to receive a replacement box, then click Change.  


4.  Look at the calendar and verify that your change is entered.  Notice that your cancelled box has changed color and your replacement date is now green.  If you have rescheduled to receive two boxes on one date (eg if you are a Weekly member) then the double-box date will be a darker shade of green.
You will receive a confirmation email titled “CSAware Delivery Reschedule Notice.”
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B. How to cancel a CSA delivery

It is a different process.

1. Sign into your dashboard at tipiproduce.csaware.com/accounts/login.jsp

2. You will see your delivery calendar.  Click on the date you want to cancel (June 3 in the example).


3.  In the new window, click the ‘Hold Delivery” button.  This will cancel that date, without replacement.  Note that the cancelled date is now gray.  You will receive a confirmation email titled “Delivery Hold Notice:”


4.  If you later want to reverse the cancellation, return to your dashboard, click on the donated date, then click on “Get delivery”  to restore that delivery (June 3 in the example).

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14706 W. Ahara Rd., Evansville, WI 53536
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